FAQ Social Trading

  • What is Social Trading?
    An innovative service that combines a comprehensive social network for investors and professional traders with a copy trading system. With the help of Social Trading, in one click you can copy trades of experienced and profitable traders, even if you do not have experience of trading on the Forex market.
  • Where to start?
    Start using the copy trading service Social Trading in a few simple steps:
    1. Become a Tifia client https://secure.tifia.com/en/profile/register/
    2. Open a Trading Account
    3. Go to social.tifia.com, come up with your nickname and start copying successful traders or trade yourself and become a top trader.
  • What is copy trading?
    Copytrading is a service that copies the trading of another trader to one of your trading accounts. When you copy another trader, the system places the same transactions on your behalf (in the same direction, with the same level and for the same positions). You can determine the amount of investment and copy a fixed amount or copy the total volume of transactions on the trader's account. You can set the necessary share of the copying amount for each of the trader's transactions or copy the trader's transactions in proportion to the investor's funds.
  • How do you start using the copy trading service?
    For Tifia customers: go to: Social Trading, make up your nickname and make one of your accounts an Investor's Account or a Trader's Account.
  • Which platforms can be used for Social Trading?
    Trading in the Social Trading service is only possible on MetaTrader4 platform.
  • Which accounts can be used for Social Trading?
    The following account types are available for copy trading: START, ECN CLASSIC and ECN PRO. The advantages of each type of account can be found here.
  • Can I copy other traders on a demo account?
    No, at the moment the service supports only real trading accounts.
  • How often is the data updated?
    The information about trades of traders you copy is updated and displayed in real time.
  • Do I have to pay for using the service?
    The copy trading service Tifia Social Trading is completely free of charge for all Tifia clients: traders and investors. Tifia Markets Limited does not charge any additional fees for using the service. Traders have the right to set any commission for the profit.
  • What is Trader's Rating?
    Trader's Rating displays statistical information that will help investors choose the most suitable trader. In the Trader's Rating, you can see all the necessary data about each trader:
    1. Nickname in Social Trading.
    2. Type and number of trading account.
    3. Term of work - the duration of trading in Social Trading.
    4. Trader's commission - the percentage of the profit earned by the investor, which is credited to the trader's account from the account of the investor who copies it, after the rollover.
    5. Profit percentage - the profitability value is calculated by the formula:
      Profit = ((EquityFinal _1/EquityStart_1) * (EquityFinal _2/EquityStart_2) * ... * (EquityFinal _N/EquityStart_N) - 1) * 100% where:
      • Profit is for profitability (yield) in %.
      • EquityStart_X is for the funds available at the beginning of period X.
      • EquityFinal _X is for the funds available at the end of the period X.
      • N is for the last reporting period.
    6. Profitability is calculated in USD.
    7. Balance is the amount of funds on the Trader's account (in the currency of their account).
    8. Investors are the number of investors who copy the trader's account.
    9. Investors' balance is the total amount of funds in the investor's accounts.
  • How to register a trader's account?
    1. Using the login (email) and password of your Tifia account, log in the Social Trading platform. Please be advised that when you first enter the platform, you will need to set your nickname. To register a new account with Tifia, please click here.
    2. After a successful login, click on the Create Trader's Account button. In the Social Trading service, you can create a new account by clicking on the Create Trader's Account button in the Investments section, or by making one of your existing Tifia accounts a trader's account. To do this, the account must have a positive value in the Equity column.
    3. Set your trader's commission, describe the type of trade, recommended deposit size, set up the option Display Account in Rating, etc. in accordance with your wishes and trading type.
  • How soon will my account appear in the Trader's Rating?
    If you ticked the box Display Account in Trader's Rating when creating a Trader Account, your account will appear in the Trader's Rating in real time. The position of the account in the rating will vary depending on your trading. If the trade is profitable - the account will go up, and vice versa.
  • Can I trade on a demo account?
    No. Unfortunately, at the moment the service supports only real trading accounts.
  • When can I get my trader's commission?
    The commission is transferred to the trader's account after the rollover from the investor's account, provided that the total profit on the closed deals copied by the connected investors since the last rollover or connection is positive.
  • What is rollover?
    Rollover is a procedure necessary for mutual settlements between Traders and Investors depending on the results of trading of the Traders as of the end of the Trading Period. Provided that the trading period was closed with a profit, the trader will receive their commission equal to the percentage of the profit received by the investor. If the trading period was closed at a loss, the rollover will not be made. Rollover does not initiate closing transactions. Please be advised that when there is a shortage of available funds in the investor's account, debt can appear during a rollover.
  • How to do a rollover?
    In order to do a rollover, go to the tab Trading -> Accounts, click on the number of the Trader's Account for which you need to perform the rollover procedure and click on the Rollover button on the account page that opens. The rollover procedure is NOT initiated when the Trader withdraws funds from their account.

    If the investor makes a withdrawal of funds or disconnects from the trader, the rollover procedure occurs automatically. In this case, the rollover procedure is performed for a particular investor account.
  • Can I change the percentage of the trader's commission?
    Yes, you can. However, the changed percentage of the trader's commission will only apply to new investors who begin to copy your account after the changes have been made. All former investors will copy your account on the terms and conditions valid at the time of their connecting.
  • What is the minimum deposit amount to create a Trader's account and start trading?
    To create a trader's account, you do not need to make a deposit. The recommended deposit to start trading in the Social Trading service is 100 USD (or the equivalent amount in your account currency), and also depends on the size of the minimum deposit of the selected account type.
  • Are there any restrictions on the use of advisers and indicators?
    No. Using robots and advisors by the Trader is not limited.
  • Does the trader bear responsibility for the loss of the Investor's investment?
    No. The investor is responsible for their investments.
  • Can a trader ban certain ot all investors from copying (forever or temporarily)?
    Yes, a trader can pause the copying of new transactions for one of the accounts, some accounts or all connected accounts. Copied and open transactions in the pause mode will be closed simultaneously with the closing of the same transactions on the trader's account.
  • Can I start copying my own trader's account?
    No, Trader's and Investor's accounts should not be accounts of one client of the Company.
  • What if I do not want my trading account to be a Trader's Account anymore?
    To stop your trading account from being a Trader's Account, you can remove it from the Social Trading service. To do this, in the account settings, click the red button Delete Trader's Account. All investor's accounts will be disconnected. Before the account is deleted, the rollover procedure is mandatory. All investor's accounts connected to the trader's account are disconnected from the trader's account automatically when it is deleted. In order to activate the liquidation of the trader's account with the service, click the button Delete Trader's Account in the account settings in the Trader's Personal Cabinet in the Social Trading service. Rollover will be performed,open transactions will be force closed at the current price. Open trades will be closed at the price applicable at the time the removal of the account.
  • Why isn't my account displayed in the Trader's Rating?
    To ensure that your account is displayed in theTrader's Rating, please check the account settings. Check the box Display in the Trader's Rating, otherwise the account will not be displayed in the rating.
  • Does the deposit / withdrawal of funds affect the position in the rating?
    It does. The more operations you make with the balance, the more profitability and, accordingly, your position in the rating will change after another balance sheet operation.

    To prevent such situations, it is recommended not to perform excessive operations with the balance. Instead, try to replenish the account or withdraw funds after the end of the trading session or closing of the trading day.
  • How to register an investor's account?
    1. Using the login (email) and password of your Tifia account, log in the Social Trading platform. Please be advised that when you first enter the platform, you will need to set your nickname. To register a new account with Tifia, please click here.
    2. After a successful login, click on the Create Investor's Account button. You can create a new account or make one of your existing accounts an investor's account.
    3. Choose the trader's account you like, determine the appropriate type of copying, specify the stop level of copying in the currency of your account. You can find more information about the settings and types of copying here.
  • Recommended deposit size in Social Trading
    The recommended deposit for copying in the Social Trading platform is $100. To obtain maximum efficiency when copying trader's transactions, it is necessary to estimate the amount of funds on their account, and also take into account the volumes, quantity and types of trading instruments used in trade. To calculate the size of the margin, potential risks and profits, as well as cost of point for the selected instrument, use the Trader's Calculator. You can see the trading strategy of traders in the public domain.
  • What types of trade copying are available in the Social Trading platform?
    The Social Trading service offers 4 types of copying, the investor can choose the appropriate type of copying and set up the copying parameters when connecting their account to the trader's account.The investor should carefully approach the choice of the copying type, evaluate the trader's investments, trade history and the trading strategy of the account. If the amount on your account is significantly different from the amount that the trader has, or you do not have enough experience to evaluate the trading strategy, or you simply would like to test the selected account, we recommend you use the copying type "Copying a fixed share of the investor's equity". This way you minimize the risks and losses in case of a trader's unprofitable trade. For more details, see Social Trading -> How does it work?.

    We strongly recommend that all investors carefully study the trader's profile, the description of the trader's account, the trading strategy and the rating of traders, before choosing the copying type. Also please remember that Social Trading is a social network of traders and investors, and you can always ask the trader you want to copy any question in a personal message or a news feed.
  • Does the Investor need a trading terminal in order to copy Trader's transactions?
    No, it is sufficient for the Investor to simply register and start copying the selected Trader's account.
  • If the Trader trades at a loss, does the Investor lose money?
    The investor independently decides on the choice of the Trader's account, which he will copy, and they are fully responsible for possible risks and loss of funds due to unprofitable trade on Trader's account.
  • How to minimize trading risks?
    In order to minimize potential risks and losses when copy trading, we recommend that you set the Copy Stop Level for your investor account. Copying of new transactions will be automatically stopped when the funds on your account reach the established limit. Those transactions that have already been copied by the time the copying is stopped will be closed simultaneously with the Trader's account. Comparison and verification of the amount on the Investor's Account with the value of the Copy Stop Level occurs every 120 seconds. Another way to limit your risks is to copy in proportion to the investor's funds or to copy a certain percentage of the volume of each transaction. You can adjust the level of risk by specifying a small percentage of the volume of copied transactions or in case you do not use all of your funds for copying. Do not forget that with these settings, the potential profit will also decrease in a similar proportion.
  • Withdrawals for Investors
    After the investor submits an application for withdrawal of funds, the rollover procedure is performed automatically. During the withdrawal of funds, the commission of the trader is deducted in advance from the funds available for withdrawal (funds available for withdrawal = Investor's funds - Margin - Trader's commission).

    If there is a shortage of available funds on the investor's account for charging the trader's commission during the rollover, the funds are written off in part, i.е. the amount of non-margin funds is written off and debt created. If there is debt on any investor's account, you will not be able to open new investor accounts and withdraw funds from other accounts until the debt is repaid. On all investor accounts, a pause mode is activated. You can see information about the debts on the investor's accounts in the client's cabinet. You can repay the debt by making a deposit using your usual payment system, or by making an internal transfer from the Tifia account. Please be advised that in order to resume copying you need to pay off debts on all accounts.
  • What is pause in copy trading?
    A pause is meant to stop copy trading for a while, and the pause mode is enabled in the following cases:
    • initiated by the trader;
    • initiated by the investor;
    • the mode turns on automatically when the copy stop level is reached;
    • the mode turns on automatically when the debt of the investor arises.
    Pause can be initiated both by the trader and investor. The pause mode is provided only in order to suspend the copying of all new trades. Transactions that were opened before the pause mode is enabled will be closed synchronously with the trades on the trader's account. Pause does not mean closing of trades on the investor's account at the current market price and in no way minimizes trading risks and losses on already open transactions.
  • Can I change the settings on the investor's account?
    Yes, you can. You can change the value of the copy stop level at any time. The copying type and settings of the investor account can be changed only when there are no open trades on the account.
  • Can I copy different traders?
    Yes, you can. You can diversify the risks and invest your funds in several traders. One investor's account can be connected to one trader's account. For each account, you can set different settings and copying types.
  • How quickly are trades copied? Can the price change during this time?
    Trades are copied very quickly, on average this process takes 0.5 seconds. However, copied deals are executed at current market prices. In this regard, the execution prices on the accounts of the trader and the investor may vary slightly.
  • Is the trader entitled to a commission for trades that the investor has closed independently?
    No. A trader is entitled to a commission only for trades copied from their account. Trades that were opened by the investor on their own will not be taken into account when executing the Rollover procedure.
  • Should the leverage on the investor's account be equal to the leverage on the trader's account?
    On the Social Trading platform, there are no rules regarding this issue. However, when connecting to the selected trader account, we recommend that you pay attention to the account currency and the size of the leverage. The discrepancy between these parameters may lead to a discrepancy in margin requirements on accounts. In this regard, we recommend setting up an account similar to a trader's account or registering a new trading account. You can see the size of the leverage and the currency of the account on the page of the selected account.
  • The trader that I copy opened a trade, but it did not open on my account. What is the reason?
    This can happen in several cases:
    1. insufficient funds on the investor's account;
    2. a pause mode is enabled on the trader's account;
    3. a pause mode is enabled on the investor's account;
    4. service is disabled due to debt;
    5. the copy stop level has been reached;
    6. the volume of the copied trade is below the minimum trade volume established for the selected account type.
  • Can an investor apply for a rollover procedure?
    Investors do not need to perform the rollover procedure. The trader determines the best time for the rollover and controls this process. However, when withdrawing funds or disconnecting the investor's account, an automatic rollover for this account will be performed.
  • The trader that I copy did not close the transactions, but on my account they closed. What is the reason?
    This situation is possible in several cases:
    1. Trades can be closed after changing the settings of your account. When you change the copying type of your investor's account, all open trades are automatically closed. Also, please note that changing the Copy Stop Level does not affect open trades in any way.
    2. If you use a copying type other than Copy in Proportion to Investor's Funds, the trades will be closed by Stop Out, even if they do not on the trader's account.
    3. If the copying type Copy in Proportion to Investor's Funds was used, see Paragraph 2.17.
    4. Make sure that you have not changed trades copied from the trader's account, have not placed pending orders or opened your own trades. Any intervention in the trading of a trader can lead to a change in the level of your account margin, regardless of the trader's account, and as a result, closing of the trades by Stop Out.
  • For what reasons can a trade be closed without the participation of a trader when choosing the copying type Copy in Proportion to Investor's Funds?
    It should be understood that accurate proportional copying is possible only if the trader has no open trades at the time of the start of copying. Otherwise, the volumes of copied transactions can not be calculated correctly, which can lead to Margin Call or Stop Out on the investor's account, even if the trader's margin level is sufficient to keep the positions open. We strongly recommend that investors who choose this type of copying should contact their traders to agree on the time to start copying. Traders are advised to inform their subscribers about the best time to start copying with the help of the Social Trading news feed, as well as about new deposits on the trader's account. This will allow investors to adjust their accounts on time. Thus, we can distinguish the following reasons for early closure of trades with the copying type Copy in Proportion to Investor's Funds:
    1. Discrepancy in opening / closing prices on the accounts of the trader and the investor. Although the server copies the transaction within a few seconds, the price can still change.
    2. The trader had open trades on their account by the time the investor has connected to them, which led to a disproportionate change in the funds of the investor and the trader.
    3. Investor's independent trading on a copying trading account, which does not allow to correctly calculate the proportion of equity when copying trades.
    4. The trader's account was replenished without taking into account the investors' accounts, which distorted the proportion between the funds on the accounts.
  • How does changing the Trader's Commission parameter affect investors?
    The change in the Trader's Commission (profit share) does not apply to existing investors who already copy this trader. The trader's commission valid at the moment of connection of the investor's account to the trader's account, will be applied to the investor's account as long as it exists. If the investor's account has been disconnected and then reconnected to the same trader's account, the current Trader's Commission will be applied to the investor's account.

About us

Risk Warning. Trading on financial markets carries risks. Contracts for Difference (‘CFDs’) are complex financial products that are traded on margin. Trading CFDs carries a high level of risk since leverage can work both to your advantage and disadvantage. As a result, CFDs may not be suitable for all investors because you may lose all your invested capital. You should not risk more than you are prepared to lose. Before deciding to trade, you need to ensure that you understand the risks involved taking into account your investment objectives and level of experience. Click here for our full Risk Disclosure.

Our company’s service is not provided to the citizens (residents) United States of America, Canada, Israel, Belgium, Japan and the Republic of Vanuatu and citizens of any state or country where the service is not made available.

This site contains basic information that is relevant to the following companies:

- Tifia Markets Limited is licensed as a "Dealer in Securities" (registration number 40209) by the "Ministry of Finance and Economic Management" and regulated in accordance with the "Dealers in Securities (Licensing) Act [CAP.70]" of the Republic of Vanuatu. The Company address: Govant Building, BP 1276 Port Vila, The Republic of Vanuatu.

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